Seasonal Client Support Specialist - Flexible Schedule

Jackson Hewitt - CLP; Brockton (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions

Flexible Schedule Options

Work Lotto

Low-cost benefits

Teladoc

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement within

Employee referral program

Medical & Prescription benefit option

401k with Company Match

Earned Wage Access – access a portion

Job summary

Jackson Hewitt - CLP seeks a friendly Seasonal Client Support Associate to greet clients and ensure excellent service in our offices. You will engage with clients, confirm appointments, follow up with prospects, and help keep clients engaged during wait times.

Join a welcoming team with training and development opportunities, and be part of a role that supports customers through their tax journey with accessible, friendly assistance.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients and provide exceptional support.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Computer proficiency

Customer service experience

Willingness to learn

Job description

Jackson Hewitt - CLP seeks a friendly Seasonal Client Support Associate to greet clients and ensure excellent service in our offices. You will engage with clients, confirm appointments, follow up with prospects, and help keep clients engaged during wait times.

Join a welcoming team with training and development opportunities, and be part of a role that supports customers through their tax journey with accessible, friendly assistance.