Seasonal Client Support Pro - Flexible Schedule & Growth

Jackson Hewitt; Quincy (MA); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Advancement opportunities

Training & development

Work Lotto

Low-cost benefits

Teladoc ($18/mo)

Job summary

Jackson Hewitt in Quincy, MA is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide essential support. You will engage with customers, distribute marketing materials, and help keep clients engaged during wait times in a welcoming, service‑driven environment.

The role emphasizes interpersonal and communication skills, experience in fast-paced retail, basic computer proficiency, and a willingness to learn.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and ensure exceptional client experiences.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Basic computer proficiency

Customer service experience

Job description

Jackson Hewitt in Quincy, MA is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide essential support. You will engage with customers, distribute marketing materials, and help keep clients engaged during wait times in a welcoming, service‑driven environment.

The role emphasizes interpersonal and communication skills, experience in fast-paced retail, basic computer proficiency, and a willingness to learn.