Seasonal Client Support Associate | Growth Potential

Jackson Hewitt - CCT; Middletown (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are

Job summary

Jackson Hewitt - CCT in Middletown, CT seeks a Seasonal Client Support Associate to greet clients, confirm appointments, and deliver friendly, helpful service in a busy retail office.

You will follow up with prospects, distribute marketing materials, and keep clients engaged during wait times; prior customer service in a retail setting is preferred, but startup-friendly learners are welcome.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients to provide exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to clients and staff.
• Keep clients engaged during wait times and ensure a positive experience.

Skills

Customer service

Communication skills

Retail experience

Willingness to learn

Job description

Jackson Hewitt - CCT in Middletown, CT seeks a Seasonal Client Support Associate to greet clients, confirm appointments, and deliver friendly, helpful service in a busy retail office.

You will follow up with prospects, distribute marketing materials, and keep clients engaged during wait times; prior customer service in a retail setting is preferred, but startup-friendly learners are welcome.