Seasonal Client Experience Specialist

Jackson Hewitt - CCT; Southington (CT); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Jackson Hewitt - CCT in Southington, CT is seeking a Seasonal Client Support Associate who thrives in a friendly, customer-service oriented environment. You will greet clients, confirm appointments, and support staff to ensure smooth visits.

Ideal candidates have strong communication, retail experience, basic computer skills, and a willingness to learn. The role offers flexible scheduling and opportunities for advancement along with comprehensive training.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and provide exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to visitors.
• Keep clients engaged during wait times.
• Represent the office in a welcoming manner.

Skills

Interpersonal skills

Retail experience

Computer proficiency

Customer service experience (preferred

Willingness to learn

Job description

Jackson Hewitt - CCT in Southington, CT is seeking a Seasonal Client Support Associate who thrives in a friendly, customer-service oriented environment. You will greet clients, confirm appointments, and support staff to ensure smooth visits.

Ideal candidates have strong communication, retail experience, basic computer skills, and a willingness to learn. The role offers flexible scheduling and opportunities for advancement along with comprehensive training.