Seasonal Client Support Associate | Flexible Schedule Perks

Jackson Hewitt; Fenton (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Earned Wage Access

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Signing bonus

Training & development

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate to welcome clients at our offices and deliver exceptional service. You will engage with clients, confirm appointments, and support wait times with friendly, professional communication.

This role offers a flexible schedule with opportunities for advancement and performance-based incentives, and you will gain hands-on experience in a customer-focused environment while helping clients with inquiries and basic services during the tax

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and act as the friendly face for visitors to our offices.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Provide essential support to ensure exceptional client experiences.

Skills

Interpersonal skills

Communication

Retail experience

Basic computer skills

Customer service mindset

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate to welcome clients at our offices and deliver exceptional service. You will engage with clients, confirm appointments, and support wait times with friendly, professional communication.

This role offers a flexible schedule with opportunities for advancement and performance-based incentives, and you will gain hands-on experience in a customer-focused environment while helping clients with inquiries and basic services during the tax