Seasonal Client Success Specialist

Jackson Hewitt - CTS; Epping (NH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are

available

Work Lotto

Low-cost benefits (healthcare, dental,

vision)

Teladoc (Unlimited Teladoc sessions)

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Employee referral program

Medical & Prescription benefit option

401k with Company Match

Job summary

Jackson Hewitt - CTS is seeking a Seasonal Client Support Associate to greet clients and provide essential support in our offices. You will engage with clients, confirm appointments, and help keep the client journey smooth during wait times.

The role welcomes all work backgrounds and emphasizes excellent communication and a customer-focused approach. Full-time and part-time positions with flexible scheduling are available, offering training and growth opportunities.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is welcome but not required.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials to clients.
• Keep clients engaged during wait times.

Skills

Strong interpersonal skills

Excellent communication skills

Experience in fast-paced retail

Basic computer proficiency

Willingness to learn

Job description

Jackson Hewitt - CTS is seeking a Seasonal Client Support Associate to greet clients and provide essential support in our offices. You will engage with clients, confirm appointments, and help keep the client journey smooth during wait times.

The role welcomes all work backgrounds and emphasizes excellent communication and a customer-focused approach. Full-time and part-time positions with flexible scheduling are available, offering training and growth opportunities.