Seasonal Client Service Pro — Greet, Schedule & Match Clients

H&R Block; Calhoun (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and set the tone for a positive visit. You will match clients with the right tax professional and help schedule appointments to fit their needs.

Join the team to support clients in person, over the phone, or virtually, while keeping the office organized and ensuring a smooth, friendly experience throughout the visit.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience preferred.
• Ability to multitask across tasks and people.
• Strong organizational and time-management skills.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients as requested.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service

Multitasking

Time management

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and set the tone for a positive visit. You will match clients with the right tax professional and help schedule appointments to fit their needs.

Join the team to support clients in person, over the phone, or virtually, while keeping the office organized and ensuring a smooth, friendly experience throughout the visit.