Seasonal Client Service Front Desk Receptionist

H&R Block, Inc.; Centralia (WA); In loco; USD 24.000 - 37.000; Part-time

Vantaggi offerti da questo lavoro

Medical and prescription drug coverage

401(k) Plan

Employee Assistance Program

Associate discount program

Descrizione del lavoro

H&R Block, Inc. invites a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and manage scheduling while supporting daily operations alongside tax professionals. This in-person role offers a pathway into tax preparation or office leadership with training and support.

You will greet clients, answer calls, check in clients, and organize documents, ensuring a professional, orderly environment. Evening and weekend availability is required during tax season.

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools (Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients and create a welcoming, professional first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conoscenze

Customer service

Interpersonal skills

Multitasking

Organization

Basic computer skills

Scheduling systems

Microsoft Office/Teams

Evenings/weekends availability

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block, Inc. invites a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and manage scheduling while supporting daily operations alongside tax professionals. This in-person role offers a pathway into tax preparation or office leadership with training and support.

You will greet clients, answer calls, check in clients, and organize documents, ensuring a professional, orderly environment. Evening and weekend availability is required during tax season.