Seasonal Client Service Associate

Jackson Hewitt - 3339; LaGrange (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Advancement opportunities

Training & development

Wellness resources

Employee discounts

Flexible schedule

Company parties

Job summary

Jackson Hewitt - 3339 in LaGrange, GA invites friendly, outgoing individuals to join as Seasonal Client Service Associates. You will greet clients, start intake, collect documents, schedule appointments, answer phones, and support tax professionals to deliver an exceptional client experience.

No prior tax knowledge required; paid training and flexible scheduling are offered, with opportunities for growth into Tax Pro or Office Manager roles.

Qualifications

• Strong communication and people skills.
• Basic computer proficiency.
• Fast learners with dependability.
• Previou s customer service, retail, hospitality, office, or sales experience is a plus—but not required.

Responsibilities

• Welcome clients and create a great first impression.
• Start the client intake process.
• Scan and organize tax documents.
• Perform basic data entry accurately.
• Schedule and confirm appointments.
• Answer phones and follow up with past and potential clients.
• Keep clients informed and engaged during wait times.
• Assist with local marketing efforts.
• Support Tax Pros with day-to-day office needs and deliver an exceptional client experience.

Skills

Strong communication

People skills

Basic computer proficiency

Fast learner

Dependability

Customer service experience

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Wellness resources
• Company parties
• Employee discounts
• Flexible schedule

Are you friendly, outgoing, and passionate about helping people? Join Jackson Hewitt as a Seasonal Client Service Associate and help create an exceptional experience for every client who walks through our doors. Bring your personality, dependability, and willingness to learn—we’ll help with the rest!

What You’ll Do

• Welcome clients and create a great first impression
• Start the client intake process
• Scan and organize tax documents
• Perform basic data entry accurately
• Schedule and confirm appointments
• Answer phones and follow up with past and potential clients
• Keep clients informed and engaged during wait times
• Assist with local marketing efforts
• Support Tax Pros with day-to-day office needs and deliver an exceptional client experience

Why Join Us?

• PAID Training
• Hourly Pay + Bonus Opportunities
• Multiple Locations & Flexible Scheduling
• Early Wage Access with ZayZoon
• 24/7 Telehealth + Mental Wellness Support
• Corporate Discounts
• Personal, Friends & Family Tax Preparation Discounts (terms apply)
• Opportunities to Return Season After Season
• Career Growth into Tax Pro, Office Manager, Area Manager & more
• Tax Training & Continuing Education for those interested in becoming a Tax Pro

What We’re Looking For

• Strong communication and people skills
• Basic computer proficiency
• Fast learners
• Dependability and the ability to thrive in a fast-paced environment.
• Previous customer service, retail, hospitality, office, or sales experience is a plus—but not required.

Start With Customer Service. See Where It Takes You.

Meet people. Build skills. Earn money. Grow with us.