Seasonal Client Service Associate

Jackson Hewitt; Jasper (AL); On-site; USD 1,653,000 - 2,204,000; Part time

Benefits offered by this job

Paid training

Bonus opportunities

Flexible scheduling

Early wage access

Telehealth support

Corporate discounts

Family discounts

Seasonal opportunities

Career growth

Tax training

Job summary

Jackson Hewitt is seeking a Seasonal Client Service Associate in Jasper, AL to warmly welcome clients, begin intake, and handle basic data entry and scheduling. You will assist Tax Pros and support the office with day-to-day needs while delivering a friendly, efficient client experience.

The role offers paid training, hourly pay with bonus opportunities, and flexible scheduling across multiple locations. Training utilities and wellness resources are highlighted to support staff throughout the

Qualifications

• Strong communication and people skills required.
• Basic computer proficiency required.
• Fast learner with ability to thrive in a fast-paced environment.
• Dependability and willingness to learn.
• Previous customer service, retail, hospitality, or office experience is a plus, but not required.

Responsibilities

• Welcome clients and create a positive first impression.
• Start the client intake process and scan tax documents.
• Perform basic data entry accurately.
• Schedule and confirm appointments.
• Answer phones and follow up with clients.
• Support Tax Pros with day-to-day office needs.

Skills

Strong communication

Basic computer proficiency

Fast learners

Dependability

Customer service experience

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Wellness resources
• Company parties
• Employee discounts
• Flexible schedule

Are you friendly, outgoing, and passionate about helping people? Join Jackson Hewitt as a Seasonal Client Service Associate and help create an exceptional experience for every client who walks through our doors. Bring your personality, dependability, and willingness to learn—we’ll help with the rest!

What You’ll Do

• Welcome clients and create a great first impression
• Start the client intake process
• Scan and organize tax documents
• Perform basic data entry accurately
• Schedule and confirm appointments
• Answer phones and follow up with past and potential clients
• Keep clients informed and engaged during wait times
• Assist with local marketing efforts
• Support Tax Pros with day-to-day office needs and deliver an exceptional client experience

Why Join Us?

• PAID Training
• Hourly Pay + Bonus Opportunities
• Multiple Locations & Flexible Scheduling
• Early Wage Access with ZayZoon
• 24/7 Telehealth + Mental Wellness Support
• Corporate Discounts
• Personal, Friends & Family Tax Preparation Discounts (terms apply)
• Opportunities to Return Season After Season
• Career Growth into Tax Pro, Office Manager, Area Manager & more
• Tax Training & Continuing Education for those interested in becoming a Tax Pro

What We’re Looking For

• Strong communication and people skills
• Basic computer proficiency
• Fast learners
• Dependability and the ability to thrive in a fast-paced environment.
• Previous customer service, retail, hospitality, office, or sales experience is a plus—but not required.

Start With Customer Service. See Where It Takes You.

Meet people. Build skills. Earn money. Grow with us.