Seasonal Client Service Associate

Jackson Hewitt; Grand Junction (CO); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

PAID Training

Hourly Pay + Bonus

Flexible Scheduling

Early Wage Access

Telehealth & Wellness

Corporate Discounts

Family Discounts

Seasonal Return Opportunities

Career Growth

Tax Training & CE

Job summary

Jackson Hewitt is hiring a Seasonal Client Service Associate in Grand Junction, Colorado. You’ll welcome clients, initiate the intake process, scan tax documents, and perform data entry to support our tax professionals.

Join a team that values customer service, flexibility, and growth. We offer paid training, bonus opportunities, and a path toward tax-pro support roles, with multiple locations and wellness benefits.

Qualifications

• Strong communication and people skills are essential for delivering a friendly client experience.
• Basic computer proficiency to handle data entry and scheduling.
• Fast learners who adapt quickly in a busy storefront environment.

Responsibilities

• Welcome clients and create a great first impression.
• Start the client intake process and collect information.
• Scan and organize tax documents for processing.
• Perform basic data entry accurately and efficiently.
• Schedule and confirm appointments and manage follow-ups.
• Answer phones and assist with general inquiries.
• Support Tax Pros with day-to-day office needs.

Skills

Strong communication

People skills

Fast learners

Dependability

Basic computer proficiency

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Wellness resources
• Company parties
• Employee discounts
• Flexible schedule

Are you friendly, outgoing, and passionate about helping people? Join Jackson Hewitt as a Seasonal Client Service Associate and help create an exceptional experience for every client who walks through our doors. Bring your personality, dependability, and willingness to learn—we’ll help with the rest!

What You’ll Do

• Welcome clients and create a great first impression
• Start the client intake process
• Scan and organize tax documents
• Perform basic data entry accurately
• Schedule and confirm appointments
• Answer phones and follow up with past and potential clients
• Keep clients informed and engaged during wait times
• Assist with local marketing efforts
• Support Tax Pros with day-to-day office needs and deliver an exceptional client experience

Why Join Us?

• PAID Training
• Hourly Pay + Bonus Opportunities
• Multiple Locations & Flexible Scheduling
• Early Wage Access with ZayZoon
• 24/7 Telehealth + Mental Wellness Support
• Corporate Discounts
• Personal, Friends & Family Tax Preparation Discounts (terms apply)
• Opportunities to Return Season After Season
• Career Growth into Tax Pro, Office Manager, Area Manager & more
• Tax Training & Continuing Education for those interested in becoming a Tax Pro

What We’re Looking For

• Strong communication and people skills
• Basic computer proficiency
• Fast learners
• Dependability and the ability to thrive in a fast-paced environment.
• Previous customer service, retail, hospitality, office, or sales experience is a plus—but not required.

Start With Customer Service. See Where It Takes You.

Meet people. Build skills. Earn money. Grow with us.