Seasonal Client Experience Specialist - Growth & Flex

Jackson Hewitt - CCT; West Haven (CT); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Full-time and part-time positions are

Flexible Schedule Options – Work that

Work Lotto

Low-cost benefits (healthcare, dental

Teladoc (Unlimited Teladoc sessions)

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement

Employee referral program

Medical & Prescription benefit option

401k with Company Match

Earned Wage Access

Job summary

Jackson Hewitt - CCT is seeking a welcoming, customer service-oriented Seasonal Client Support Associate in West Haven, CT. You will be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.

In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

Qualifications

• Strong interpersonal and communication skills are required.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and ability to troubleshoot are needed.

Responsibilities

• Engage with clients and be the friendly face for visitors to the offices.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Fast-paced retail experience

Willingness to learn

Tools

Basic computer proficiency

Job description

Jackson Hewitt - CCT is seeking a welcoming, customer service-oriented Seasonal Client Support Associate in West Haven, CT. You will be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.

In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.