Seasonal Client Experience Specialist | Flexible Schedule

Jackson Hewitt - CTS; Salem (NH); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Advancement opportunities

Training & development

Full-time and part-time positions

Work Lotto

Low-cost benefits (healthcare, dental,

Teladoc

Identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Job summary

Jackson Hewitt - CTS is seeking a Seasonal Client Support Associate in Salem, NH. You will be the friendly face for clients, delivering exceptional support and engaging with customers throughout their visit.

Responsibilities include confirming appointments, following up with clients, distributing marketing materials, and maintaining a positive client experience during wait times. All candidates are encouraged to apply, with opportunities for advancement.

Qualifications

• Strong interpersonal and communication skills are essential.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and ability to troubleshoot.
• Customer service or sales experience is a plus, but not required.

Responsibilities

• Engage with clients and visitors in a welcoming manner.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged while awaiting service.

Skills

Communication skills

Interpersonal skills

Retail experience

Basic computer proficiency

Customer service experience

Troubleshooting basics

Job description

Jackson Hewitt - CTS is seeking a Seasonal Client Support Associate in Salem, NH. You will be the friendly face for clients, delivering exceptional support and engaging with customers throughout their visit.

Responsibilities include confirming appointments, following up with clients, distributing marketing materials, and maintaining a positive client experience during wait times. All candidates are encouraged to apply, with opportunities for advancement.