Seasonal Client Experience & Support Specialist

Jackson Hewitt - CTS; Portsmouth (NH); Sur place; USD 21 000 - 29 000; Plein temps

Avantages offerts par ce poste

Flexible schedule

Advancement opportunities

Training & development

Employee discounts

Work Lotto

Healthcare benefits

Teladoc access

Identity protection

401k match

Referral bonuses

Résumé du poste

Jackson Hewitt - CTS in Portsmouth, NH seeks a Seasonal Client Support Associate to greet clients, confirm appointments, and deliver outstanding service in a welcoming office setting. You will engage with clients, guide them through the tax preparation journey, and support outreach with marketing materials.

The role emphasizes strong communication, reliability, and a willingness to learn. Multiple shifts are available, with potential for advancement in a fast-growing team environment.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsabilités

• Engage with clients and provide exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Connaissances

Strong interpersonal & communication

Retail environment experience

Basic computer proficiency

Description du poste

Jackson Hewitt - CTS in Portsmouth, NH seeks a Seasonal Client Support Associate to greet clients, confirm appointments, and deliver outstanding service in a welcoming office setting. You will engage with clients, guide them through the tax preparation journey, and support outreach with marketing materials.

The role emphasizes strong communication, reliability, and a willingness to learn. Multiple shifts are available, with potential for advancement in a fast-growing team environment.