Seasonal Client Experience Specialist

Jackson Hewitt - CGH; Scarborough (ME); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Jackson Hewitt - CGH in Scarborough, ME seeks a Seasonal Client Support Associate to be the friendly face for our offices, delivering exceptional client experiences and essential support.

You will engage with clients, confirm appointments, follow up with prospects, distribute marketing materials, and keep clients engaged during wait times. Flexible schedules and opportunities for advancement accompany a competitive salary and staff benefits.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal communication

Retail experience

Customer service

Basic computer proficiency

Willingness to learn

Job description

Jackson Hewitt - CGH in Scarborough, ME seeks a Seasonal Client Support Associate to be the friendly face for our offices, delivering exceptional client experiences and essential support.

You will engage with clients, confirm appointments, follow up with prospects, distribute marketing materials, and keep clients engaged during wait times. Flexible schedules and opportunities for advancement accompany a competitive salary and staff benefits.