Client Experience Associate (Seasonal) – Flexible Schedule

Jackson Hewitt - CGH; Augusta (ME); Presencial; USD 21.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Earned Wage Access

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are 

Flexible Schedule Options – Work that

Work Lotto

Low-cost benefits (healthcare, dental 

Teladoc (Unlimited Teladoc sessions)

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Descripción de la vacante

Jackson Hewitt - CGH is seeking a Seasonal Client Support Associate in Augusta, ME. The role focuses on providing friendly, customer-centric service in a welcoming environment.

You will engage with clients, confirm appointments, follow up with prospective customers, distribute marketing materials, and keep clients engaged during wait times to ensure a positive experience. The position offers flexible scheduling with opportunities for advancement, plus training and development programs.

Formación

• Strong interpersonal and communication skills required.
• Experience in a fast-paced retail environment preferred.
• Basic computer proficiency and troubleshooting ability.
• Prior customer service or sales experience is a plus, but not required.

Responsabilidades

• Engage with clients and provide exceptional customer service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and information to clients.
• Keep clients engaged during wait times and ensure a positive experience.

Conocimientos

Interpersonal skills

Communication

Retail experience

Basic computer skills

Customer service

Herramientas

POS systems

Descripción del empleo

Jackson Hewitt - CGH is seeking a Seasonal Client Support Associate in Augusta, ME. The role focuses on providing friendly, customer-centric service in a welcoming environment.

You will engage with clients, confirm appointments, follow up with prospective customers, distribute marketing materials, and keep clients engaged during wait times to ensure a positive experience. The position offers flexible scheduling with opportunities for advancement, plus training and development programs.