Seasonal Client Support & Experience Associate

Jackson Hewitt - CGH; Lewiston (ME); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Full-time and part-time positions are

Flexible Schedule Options – Work that"

Work Lotto (Win money for logged Shift

Low-cost benefits (healthcare, dental

Teladoc (Unlimited Teladoc sessions)

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement

Employee referral program

Medical & Prescription benefit option

401k with Company Match

Earned Wage Access

Job summary

Jackson Hewitt - CGH in Lewiston, ME is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide essential support to ensure a positive client journey.

You will engage with clients, distribute marketing materials, and help keep clients engaged during wait times while learning and growing in a customer-focused role. Training & development are provided in a welcoming environment.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients in offices and greet visitors.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to clients.
• Keep clients engaged during wait times and explain services.

Skills

Interpersonal skills

Communication

Retail experience

Basic computer proficiency

Customer service or sales experience

Willingness to learn

Job description

Jackson Hewitt - CGH in Lewiston, ME is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide essential support to ensure a positive client journey.

You will engage with clients, distribute marketing materials, and help keep clients engaged during wait times while learning and growing in a customer-focused role. Training & development are provided in a welcoming environment.