Seasonal Client Experience Specialist

Jackson Hewitt; Grand Junction (CO); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

PAID Training

Hourly Pay + Bonus

Flexible Scheduling

Early Wage Access

Telehealth & Wellness

Corporate Discounts

Family Discounts

Seasonal Return Opportunities

Career Growth

Tax Training & CE

Job summary

Jackson Hewitt is hiring a Seasonal Client Service Associate in Grand Junction, Colorado. You’ll welcome clients, initiate the intake process, scan tax documents, and perform data entry to support our tax professionals.

Join a team that values customer service, flexibility, and growth. We offer paid training, bonus opportunities, and a path toward tax-pro support roles, with multiple locations and wellness benefits.

Qualifications

• Strong communication and people skills are essential for delivering a friendly client experience.
• Basic computer proficiency to handle data entry and scheduling.
• Fast learners who adapt quickly in a busy storefront environment.

Responsibilities

• Welcome clients and create a great first impression.
• Start the client intake process and collect information.
• Scan and organize tax documents for processing.
• Perform basic data entry accurately and efficiently.
• Schedule and confirm appointments and manage follow-ups.
• Answer phones and assist with general inquiries.
• Support Tax Pros with day-to-day office needs.

Skills

Strong communication

People skills

Fast learners

Dependability

Basic computer proficiency

Job description

Jackson Hewitt is hiring a Seasonal Client Service Associate in Grand Junction, Colorado. You’ll welcome clients, initiate the intake process, scan tax documents, and perform data entry to support our tax professionals.

Join a team that values customer service, flexibility, and growth. We offer paid training, bonus opportunities, and a path toward tax-pro support roles, with multiple locations and wellness benefits.