Seasonal Client Experience Specialist

Jackson Hewitt - CLP; Cranston (RI); On-site; USD 16,000 - 21,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive Salary

Employee Discounts

Flexible Schedule

Advancement Opportunities

Training & Development

Full-time/Part-time flexibility

Work Lotto

Healthcare Benefits

Teladoc

Identity Theft Protection

Corporate Discount

Free Tax Training & PTIN Reimbursement

Referral Bonuses

Free Continuing Tax Education

401k Match

Job summary

Jackson Hewitt - CLP in Cranston, RI seeks a Seasonal Client Support Associate to be the friendly face for clients, ensuring exceptional service and providing essential support. You will engage with clients, confirm appointments, and help maintain seamless client experiences while they wait.

The role emphasizes strong interpersonal skills, retail experience, and a willingness to learn in a fast-paced environment.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.

Responsibilities

• Engage with clients and ensure excellent service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication

Retail experience

Basic computer skills

Willingness to learn

Job description

Jackson Hewitt - CLP in Cranston, RI seeks a Seasonal Client Support Associate to be the friendly face for clients, ensuring exceptional service and providing essential support. You will engage with clients, confirm appointments, and help maintain seamless client experiences while they wait.

The role emphasizes strong interpersonal skills, retail experience, and a willingness to learn in a fast-paced environment.