Seasonal Client Support Pro — Flexible Schedule & Growth

Jackson Hewitt; North Kingstown (RI); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time options

Flexible Schedule Options – Work that

Work Lotto (Win money for logged shift

Low-cost benefits (healthcare, dental,

Teladoc (Unlimited Teladoc sessions)

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement

Employee referral program

Medical & Prescription benefit

401k with Company Match

Job summary

Jackson Hewitt is hiring a Seasonal Client Support Associate in Rhode Island. The role focuses on delivering exceptional client experiences, engaging with customers, confirming appointments, and supporting wait-time interactions. Training and advancement opportunities are provided in a friendly, fast-paced environment.

Ideal candidates have strong communication and interpersonal skills and are eager to grow in a customer-focused role within our retail offices.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients to understand needs and provide friendly service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Support office operations and help maintain a welcoming environment.

Skills

Interpersonal skills

Communication skills

Retail experience

Basic computer proficiency

Willingness to learn

Job description

Jackson Hewitt is hiring a Seasonal Client Support Associate in Rhode Island. The role focuses on delivering exceptional client experiences, engaging with customers, confirming appointments, and supporting wait-time interactions. Training and advancement opportunities are provided in a friendly, fast-paced environment.

Ideal candidates have strong communication and interpersonal skills and are eager to grow in a customer-focused role within our retail offices.