Seasonal Client Support Specialist – Flexible Schedule

Jackson Hewitt; Warwick (RI); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Free identity theft protection

401k with Company Match

Teladoc

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Medical & Prescription benefit option

Job summary

Jackson Hewitt in Warwick, RI invites applications for a Seasonal Client Support Associate to greet clients and provide essential support in our offices. You will confirm appointments, engage with clients, and help keep the client experience smooth and friendly.

Ideal candidates communicate clearly, thrive in a fast-paced retail environment, and are eager to learn. Prior customer service or sales experience is a plus, but not required; training is provided to help you grow within the team.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients, confirm appointments, and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Be the friendly face for all visitors and provide essential support in offices.

Job description

Jackson Hewitt in Warwick, RI invites applications for a Seasonal Client Support Associate to greet clients and provide essential support in our offices. You will confirm appointments, engage with clients, and help keep the client experience smooth and friendly.

Ideal candidates communicate clearly, thrive in a fast-paced retail environment, and are eager to learn. Prior customer service or sales experience is a plus, but not required; training is provided to help you grow within the team.