Seasonal Client Associate: In-Store Sales & VIP Care

TravisMathew Company; Austin (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

TravisMathew is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales culture within the retail store in Austin, Texas.

You will engage customers, drive sales, build repeat business, and stay informed about seasonal apparel details while contributing to events and CRM activities. The role requires collaboration, strong communication, and flexible hours to support store operations.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Strong written and verbal communication skills.
• Ability to work non-traditional hours; weekends, evenings and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

Customer service

Communication

Sales

Teamwork

Tools

MS Office

POS systems

Job description

TravisMathew is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales culture within the retail store in Austin, Texas.

You will engage customers, drive sales, build repeat business, and stay informed about seasonal apparel details while contributing to events and CRM activities. The role requires collaboration, strong communication, and flexible hours to support store operations.