Seasonal Clerk
IBC Bank is a leading financial institution dedicated to customer service and community growth.
Time Type: Full time. This is an in-office position. Department: 1120 Quality Control.
Job Summary
The Seasonal Clerk position is assigned duties in accordance with the office procedures of individual bank departments and may include a combination of answering telephones, reconciling accounts, typing or word processing, office machine operation, and filing.
Essential Job Functions
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and research.
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Generate records or reports.
- Manage calendars, and arrange appointments.
- Review files, records, and other documents to obtain information to respond to requests.
- Establish work procedures or schedules and keep track of the daily work of clerical staff.
- Supervise other clerical staff and provide training and orientation to new staff.
- Order and dispense supplies.
- Other duties as assigned.
Skills
- Effective English verbal and written communication skills.
- Computer literate, with working knowledge of Microsoft Office.
- Good customer service, active listening, and critical thinking to actively look for ways to help people.
- Ability to meet performance standards and deadlines.
- Ability to concentrate and focus on detail.
Education & Knowledge
- High School Diploma or GED.
Benefits
- Medical Plan.
- Employer Paid Life Insurance.
- Flexible Spending Program.
- 401k Profit Sharing Program.
- Supplemental Benefit Programs such as Vision, Dental, Disability, Tuition Assistance Program, Sick Leave, Vacation, Paid Holidays.