Clerk | Seasonal

3M HEALTHCARE; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

IBC Bank is seeking a Seasonal Clerk in the 770 Financial Intelligence Unit for an in‑office, full‑time role. Duties include answering telephones, reconciling accounts, typing and word processing, and supporting office procedures according to unit guidelines.

Responsibilities also cover filing, mailing, maintaining databases, scheduling, supervising junior staff, and assisting customers and colleagues. The ideal candidate has strong English communication, proficiency with Microsoft Office,

Qualifications

• High School Diploma or GED required.
• Proficient in Microsoft Office and general computer literacy.
• Strong verbal and written English communication.
• Commitment to customer service and active listening.
• Ability to meet deadlines and maintain accuracy.

Responsibilities

• Operate office machines such as photocopiers and scanners.
• Answer telephones, direct calls, and take messages.
• Maintain filing, inventory, and database systems.
• Communicate with customers and staff to answer questions.
• Open, sort, and route mail; prepare outgoing mail.
• Manage calendars and schedule appointments.
• Supervise other clerical staff and provide training.

Skills

English communication

Microsoft Office

Customer service

Active listening

Attention to detail

Education

High School Diploma or GED

Job description

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.

Job Summary

Time Type: Full time. This is an in‑office position. Department: 770 Financial Intelligence Unit. The Seasonal Clerk position is assigned duties in accordance with the office procedures of individual bank departments and may include a combination of answering telephones, reconciling accounts, typing or word processing, office machine operation, and filing.

Job Description

• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Answer telephones, direct calls, and take messages.
• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and research.
• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Generate records or reports.
• Manage calendars, and arrange appointments.
• Review files, records, and other documents to obtain information to respond to requests.
• Establish work procedures or schedules and keep track of the daily work of clerical staff.
• Supervise other clerical staff and provide training and orientation to new staff.
• Order and dispense supplies.
• Other duties as assigned.

Skills

• Effective English verbal and written communication skills.
• Computer literate and have working knowledge of Microsoft Office.
• Good customer service, active listening, and critical thinking to actively look for ways to help people.
• Ability to meet performance standards and deadlines.
• Ability to concentrate and focus on detail.

Education & Knowledge

High School Diploma or GED.