Seasonal Cashier & Customer Experience Specialist

Michaels; United States; On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Employee discounts

Job summary

Michaels is seeking a Store Associate at the District Heights, MD location. You will deliver friendly customer service, help customers find products, and ensure a fast checkout experience.

You will participate in truck unloading, stocking, and planogram maintenance, while supporting inventory control and store recovery to keep the store well-merchandised and in-stock. Flexibility for evenings/weekends is required.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers in Rewards program and Private Label Credit Cards enrollments.
• Educate customers on VOC surveys.
• Assist with Omni channel processes including BOPIS and SFS.
• Stocking, unload merchandise, and planogram (POG) maintenance.
• Maintain in-stock store and merchandise recovery; handle returns/go backs.
• Support shrink and safety programs and SOP adherence.

Skills

Retail experience

Job description

Michaels is seeking a Store Associate at the District Heights, MD location. You will deliver friendly customer service, help customers find products, and ensure a fast checkout experience.

You will participate in truck unloading, stocking, and planogram maintenance, while supporting inventory control and store recovery to keep the store well-merchandised and in-stock. Flexibility for evenings/weekends is required.