Seasonal Cashier & Customer Experience Associate

Pottery Barn; Indianapolis (IN); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Discount on all brands

401(k) plan

Wellness program

Paid vacation and holidays

Health, dental, and vision

Hourly wage $16

Job summary

Pottery Barn retail team member in the Indianapolis area is sought to provide high‑quality service and expert product guidance. You will engage customers at the cash wrap, process transactions, and suggest complementary merchandise to meet needs and promotions.

You’ll maintain store standards and contribute to a welcoming, energy‑driven environment. Applicants should have 1–2 years in customer service, a high school diploma, and the ability to lift up to 75 lbs.

Qualifications

• High school diploma or equivalent preferred.
• 1-2 years of experience in a customer service role.
• Love to close a sale and exceed goals.
• Thrive in an entrepreneurial environment and think outside-the-box.
• Ask customers questions to understand personal style and needs.
• Able to operate POS system and lift up to 75 lbs.

Responsibilities

• Consistently keep the store energy lively and upbeat for customers and teammates.
• Engage clients at the cash wrap and provide personalized service.
• Process register/POS transactions, sales, returns, exchanges accurately.
• Ensure accurate ringing and pricing; apply price overrides as needed.
• Communicate product details, care, maintenance, timeframes, and delivery.
• Suggest additional merchandise to complement initial selections.
• Make customers aware of promotions that may impact sales.
• Share information about events and services to enhance the experience.
• Maintain visual standards and supplies at the cash wrap.
• Maximize resources to fulfill customer requests and resolve issues.
• Foster a fair, respectful environment per People-First philosophy.

Skills

Closing sales

Customer service

Communication

Teamwork

POS familiarity

Mobility on sales floor

Prioritization

Weekend availability

Education

High school diploma or equivalent

Job description

Pottery Barn retail team member in the Indianapolis area is sought to provide high‑quality service and expert product guidance. You will engage customers at the cash wrap, process transactions, and suggest complementary merchandise to meet needs and promotions.

You’ll maintain store standards and contribute to a welcoming, energy‑driven environment. Applicants should have 1–2 years in customer service, a high school diploma, and the ability to lift up to 75 lbs.