Retail Sales Associate - Baby Apparel & Customer Experience

Carters; Indianapolis (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

30% discount on brand products

Referral bonuses

Tuition-free GED/degree program

Job summary

Carter’s in Indianapolis is seeking team members to warmly welcome customers, explain product styles and benefits, and deliver a positive shopping experience across omnichannel channels. You will handle POS transactions, restock floors, communicate current promotions and loyalty programs, and help maintain a safe, clean store while supporting customers through busy periods.

We offer opportunities for growth, a 30% employee discount, referral bonuses, and programs to earn GED or bachelor’s degree

Qualifications

• Demonstrated customer service and engagement skills.
• Positive and solutions-oriented mindset.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and assist with product knowledge.
• Resolve customer issues confidently in a busy retail environment.
• Support omnichannel shopping experiences as needed to ensure a positive checkout.
• Execute and expedite point of sale transactions.
• Complete floor replenishment and shipment as needed.
• Explain current promotions and the brand loyalty program to customers.
• Minimize store loss by maintaining a safe, clean store.

Skills

Customer service

Communication skills

Multitasking

Problem solving

Tools

POS system

Job description

Carter’s in Indianapolis is seeking team members to warmly welcome customers, explain product styles and benefits, and deliver a positive shopping experience across omnichannel channels. You will handle POS transactions, restock floors, communicate current promotions and loyalty programs, and help maintain a safe, clean store while supporting customers through busy periods.

We offer opportunities for growth, a 30% employee discount, referral bonuses, and programs to earn GED or bachelor’s degree