Seasonal Call Center Specialist

Dr. Mylissa's Medical Boutique; Portland (OR); Hybrid; USD 21,000 - 22,000; Full time

Job summary

A utility notification center is seeking Full Time and Part Time Team Members for call handling. Ideal candidates should excel in a fast-paced environment, have strong computer skills, and effectively communicate. This role involves answering inbound calls to create utility-locate requests and ensure safe digging practices. Competitive pay starts at $18.50/hour during training, escalating to $19.00/hour post-training. Applicants should be available for 4-week training and a drug screening is required.

Qualifications

• Ability to read and interpret documents like policy/procedure manuals.
• Familiarity with navigating multiple computer programs.
• Capable of adhering to a set schedule consistently.

Responsibilities

• Answer inbound calls in a fast-paced environment.
• Capture accurate details for utility-locate requests.
• Follow procedures to ensure correct requests.

Skills

Customer service experience

Strong computer skills

Problem-solving skills

Effective communication

Job description

A utility notification center is seeking Full Time and Part Time Team Members for call handling. Ideal candidates should excel in a fast-paced environment, have strong computer skills, and effectively communicate. This role involves answering inbound calls to create utility-locate requests and ensure safe digging practices. Competitive pay starts at $18.50/hour during training, escalating to $19.00/hour post-training. Applicants should be available for 4-week training and a drug screening is required.