Seasonal Call Center Agent (Sept–Dec)

Nueske's Applewood Smoked Meats; Town of Wittenberg (WI); On-site; USD 18,000 - 25,000; Full time

Job summary

Nueske’s Applewood Smoked Meats is seeking a Call Center Team Member for a seasonal role from September through December. You will answer inbound calls, help customers place orders, and maintain accurate records in our order system.

Hours are 8 am to 5 pm, Monday through Friday, with weekend coverage as needed. This position emphasizes friendly service, product knowledge, and timely responses to customer inquiries to support holiday sales.

Qualifications

• High school diploma or GED with 1–3 years related experience.
• Ability to read and interpret documents and speak effectively before groups.
• Typing test required during interview.
• Proficient with basic math, percentages and data interpretation.
• Knowledge of databases and office software is helpful.

Responsibilities

• Process orders by phone, uploads and in writing.
• Provide basic information about the company and its products.
• Solicits sale of new or additional services.
• Recommends corrective actions to address customer concerns.
• Maintain accurate database records and respond to inquiries.
• Deliver excellent customer service and support.

Skills

Language Skills

Computer Skills

Typing Skills

Mathematical Skills

Reasoning Ability

Education

High school diploma or GED

Tools

Database software

Internet software

Order processing systems

Spreadsheet software

Word Processing software

Job description

Nueske’s Applewood Smoked Meats is seeking a Call Center Team Member for a seasonal role from September through December. You will answer inbound calls, help customers place orders, and maintain accurate records in our order system.

Hours are 8 am to 5 pm, Monday through Friday, with weekend coverage as needed. This position emphasizes friendly service, product knowledge, and timely responses to customer inquiries to support holiday sales.