Company Store Team Member

Nueske's Applewood Smoked Meats; Town of Wittenberg (WI); On-site; USD 28,000 - 36,000; Full time

Job summary

Nueske’s Applewood Smoked Meats in Wittenberg, WI is seeking a Company Store Team Member (Full Time) to greet customers, answer questions, and help with product recommendations at the meat counter. You will process payments and help keep the store stocked and welcoming.

This role requires good customer service, ability to stand for long periods, and willingness to work weekends. The position reports to the Company Store Managers and offers a steady schedule in a busy retail environment.

Qualifications

• Less than high school education or up to one‑month related experience or training.
• Superior customer service skills.

Responsibilities

• Service and wait on customers at the meat case.
• Prepares trays for stocking meat case.
• Continuous filling of meat case as needed.
• Stocks shelves, counters, or tables with merchandise.
• Grind and prepare in‑house sandwich spread as needed.
• Take case temperatures at scheduled times and record.
• Receives and checks in all deliveries along with outside vendor deliveries.
• Answers customer questions concerning location, price, and use of merchandise.
• Performs all procedures that are required to operate the cash register accurately and efficiently.
• Closes out the registers at the end of the day.
• Occasionally perform all procedures related to the outside brat and hot dog stand (Bob’s Camper).
• Answer phone when needed to assist customers.
• Take customer phone orders and in‑store to proper procedure.
• Helps to maintain the cleanliness of the store to include sweeping, dusting, mopping, washing dishes, cleaning meat and cheese cases, cleaning and/or defrosting bunkers and freezers, walk‑in cooler, countertops, and any other area required or requested by management.

Skills

Customer service

Job description

Job Title: Company Store Team Member Full Time

Market Title: Company Store Member

Location: Wittenberg WI

Status: Regular Full-Time

FLSA: Non-Exempt

JOB SUMMARY

A Company Store Team Member is responsible for greeting customers, answering questions, helping, suggesting items, lending opinions, and providing product information. Individual responsibilities may include demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise, or organizing the selling floor and stock areas. They must process payments by totaling purchases, processing checks, cash and store or other credit cards. Must also be able to deal with customer refunds courteously and professionally. Maintains a professional attitude with sincerity and enthusiasm reflecting the store's commitment to our customers. Develops product knowledge by training from the department leads. Stays current with promotional events and sales. Reports to Company Store Managers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

These duties are not meant to be all-inclusive and other duties may be assigned.

• Service and wait on customers at the meat case.
• Prepares trays for stocking meat case.
• Continuous filling of meat case as needed.
• Stocks shelves, counters, or tables with merchandise.
• Grind and prepare in‑house sandwich spread as needed.
• Take case temperatures at scheduled times and record.
• Receives and checks in all Nueske deliveries along with outside vendor deliveries.
• Answers customer questions concerning location, price, and use of merchandise.
• Performs all procedures that are required to operate the cash register accurately and efficiently.
• Closes out the registers at the end of the day.
• Occasionally perform all procedures related to the outside brat and hot dog stand (Bob’s Camper).
• Answer phone when needed to assist customers.
• Take customer phone orders and in‑store to proper procedure.
• Helps to maintain the cleanliness of the store to include sweeping, dusting, mopping, washing dishes, cleaning meat and cheese cases, cleaning and/or defrosting bunkers and freezers, walk‑in cooler, countertops, and any other area required or requested by management.

MINIMUM QUALIFICATIONS

• Less than high school education; or up to one‑month related experience or training; or equivalent combination of education and experience.
• Superior Customer Service skills.

PREFERRED QUALIFICATIONS

• Language Skills – ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.
• Computer Skills – to perform this job successfully, an individual should be able to use a computerized cash register.
• Mathematical Skills – ability to add and subtract two‑digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability – ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations.

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this Job, the employee is regularly required to stand and walk. The employee occasionally must climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 40 pounds.

NUESKE’S CULTURE ELEMENTS

• Communicate Effectively
• Be Caring
• Be Engaged
• Be Quality Minded
• Be Responsible
• Share the Why

Nueske’s Applewood Smoked Meats provides equal opportunity in all our employment practices to all qualified employees and applicants without regard to race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, and social and recreational programs. All such employment decisions will be made based upon the merits of the employee/application and without unlawfully discriminating on any prohibited basis.

FT position and some weekend work is required.