Seasonal 2nd-Shift Call Center Associate (Evenings/Weekends)

Nueskes Meat Products Inc; Town of Wittenberg (WI); On-site; USD 17,000 - 24,000; Part time

Job summary

Nueske’s Applewood Smoked Meats in Wisconsin is seeking a Seasonal Call Center Team Member for 2nd shift and weekend coverage during November and December. You will be the first point of contact for customers, handling inbound calls, processing orders, and providing product information.

The role requires strong customer service, data entry accuracy, and the ability to work weekends. Training is provided, and you will report to the Call Center Supervisor.

Qualifications

• High school diploma or GED; 1–3 years related experience and/or training; or equivalent combination of education and experience.
• Language Skills - ability to read and interpret documents and to write routine reports; speak effectively before groups.
• Computer Skills - knowledge of database software, internet software, order processing systems, spreadsheet software and word processing software.
• Typing Skills - pass a short typing test during interview.
• Mathematical Skills - basic arithmetic and ability to interpret data.
• Reasoning Ability - solve practical problems and interpret instructions.

Responsibilities

• Process orders by phone, uploads, or in writing.
• Provide basic information about the company and products.
• Solicit sale of new or additional services.
• Address customer complaints and recommend corrective actions.
• Ensure accurate and useful database records.
• Support teamwork and maintain confidentiality.

Skills

Language Skills

Typing Skills

Mathematical Skills

Reasoning Ability

General Computer Skills

Education

High school diploma or GED

Equivalent combination of education and experience

Tools

Database software

Internet software

Order processing systems

Spreadsheet software

Word processing software

Job description

Nueske’s Applewood Smoked Meats in Wisconsin is seeking a Seasonal Call Center Team Member for 2nd shift and weekend coverage during November and December. You will be the first point of contact for customers, handling inbound calls, processing orders, and providing product information.

The role requires strong customer service, data entry accuracy, and the ability to work weekends. Training is provided, and you will report to the Call Center Supervisor.