Seasonal Brand Experience Specialist

Glossier, Inc.; Las Vegas (NV); On-site; USD 40,000 - 56,000; Full time

Job summary

Glossier, Inc. in Las Vegas is seeking an Editor to ensure an exceptional customer experience across in-store and online touchpoints. You will collaborate with the store team to present products, assist with events, and deliver hospitality-forward service that reflects Glossier’s brand voice.

The role requires passion for people, flexibility, and the ability to multitask in a fast-paced retail setting, with opportunities to influence how customers discover and connect with our products.

Qualifications

• Passion for creating memorable experiences through meaningful personal interactions– i.e. true people enthusiasts!
• An effective collaborator in nature, driven by the power of teamwork, who thrives in group settings.
• Positive, willing to learn and grow, and motivated to perform in fast-paced environments.
• Highly adaptable with an impeccable ability to multitask.
• An advocate for all members of our community, promoting inclusion and belonging - always.
• Demonstrated ability to show empathy and understanding while still driving action.
• Driven by operational excellence, understanding the logistics of a retail operation in order for the customer experience to be one that is operationally seamless and memorable.
• Desire and willingness to roll up your sleeves and jump in when the situation requires it.
• Ability to work a flexible schedule, including evenings, weekends, and holidays required.
• Prior experience with POS (point of sale) or inventory management systems a plus.
• Demonstrated ability to drive sales without compromising a hospitality mindset.
• 2+ years of experience in a fast-paced retail or hospitality environment a plus.

Responsibilities

• Embody Glossier’s customer experience principles to ensure consistently memorable experiences that begin in-store and continue post-store visit.
• Model and coach customer engagement with product demonstrations and routine building for customers.
• Become an expert on the portfolio of products, including benefits, application, and care.
• Lead inclusive product engagement and recommendations during in-store events and activations.
• Develop relationships with new and repeat customers through proactive communication and clienteling.

Skills

People skills

Customer service

Team collaboration

Multitasking

Inclusion champion

Empathy

Operational excellence

Flexible schedule

POS experience

Sales driven

Retail experience

Tools

POS systems

Job description

Glossier, Inc. in Las Vegas is seeking an Editor to ensure an exceptional customer experience across in-store and online touchpoints. You will collaborate with the store team to present products, assist with events, and deliver hospitality-forward service that reflects Glossier’s brand voice.

The role requires passion for people, flexibility, and the ability to multitask in a fast-paced retail setting, with opportunities to influence how customers discover and connect with our products.