Seasonal Store Editor & Customer Experience Champion

Glossier, Inc.; Atlanta (GA); On-site; USD 36,000 - 60,000; Full time

Job summary

Glossier, Inc. is seeking an Editor to ensure the customer experience across product presentation, packaging, and care. You will collaborate with store teams to create cohesive, delightful interactions that reinforce the brand's voice and values.

The role emphasizes joy, curiosity, and a guest-centric approach in a fast-paced retail setting. You will partner with leadership to deliver engaging experiences during events, master classes, and promotions, while upholding inventory accuracy and

Qualifications

• Experience in fast-paced retail or hospitality environments.
• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized.

Responsibilities

• Immerse yourself in the customer journey, ensuring exceptional service from entry to post-purchase.
• Collaborate with store leadership to support both front- and back-of-house operations.
• Lead inclusive product engagement and demonstrations to drive customer understanding and sales.
• Support inventory management, safety standards, and event participation to enhance the store experience.

Skills

Customer service

Communication

Teamwork

Multitasking

Tools

POS systems

Job description

Glossier, Inc. is seeking an Editor to ensure the customer experience across product presentation, packaging, and care. You will collaborate with store teams to create cohesive, delightful interactions that reinforce the brand's voice and values.

The role emphasizes joy, curiosity, and a guest-centric approach in a fast-paced retail setting. You will partner with leadership to deliver engaging experiences during events, master classes, and promotions, while upholding inventory accuracy and