Seasonal Brand & Customer Experience Specialist

Gap Inc.; Florida; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Merchandise discount

Paid time off

401(k) plan

Employee stock purchase plan

Medical, dental, vision

Life insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers through outstanding service and product knowledge. You will educate, inform, and inspire customers, helping them build wardrobes and engaging with leadership to deliver a best-in-class experience using all store channels.

You are expected to be a strong communicator, customer-focused, and eager to learn technology tools used in daily operations. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• Be a good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail

Team player

Problem solving

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers through outstanding service and product knowledge. You will educate, inform, and inspire customers, helping them build wardrobes and engaging with leadership to deliver a best-in-class experience using all store channels.

You are expected to be a strong communicator, customer-focused, and eager to learn technology tools used in daily operations. Flexibility to work evenings, weekends, and holidays is required.