Seasonal Brand & Customer Experience Associate

Old Navy; Atlanta (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical, dental, vision insurance

Job summary

Old Navy seeks a Brand Associate to bring the brand to life for customers and deliver an exceptional shopping experience. You will educate customers about products, loyalty programs, and omni-channel options while supporting sales floor operations.

We value strong communication, a customer-focused mindset, and the ability to thrive in a fast-paced retail environment. This is an on-site role with a flexible schedule to accommodate business needs.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
• Be available to work a flexible schedule including evenings, weekends, and holidays, with or without reasonable accommodation.
• Be able to stand, walk, and lift up to 30 pounds with or without reasonable accommodation.

Responsibilities

• Interact with customers to deliver excellent service and build brand loyalty.
• Educate customers about products and loyalty programs.
• Engage customers to drive sales using suggestive selling and omni-channel options.
• Support sales floor, fitting room, cash wrap, and back-of-house operations as needed.
• Maintain a neat, clean and organized work area.
• Handle customer interactions professionally and resolve issues promptly.

Skills

Customer service

Communication

Retail sales

Problem solving

Teamwork

Adaptability

Job description

Old Navy seeks a Brand Associate to bring the brand to life for customers and deliver an exceptional shopping experience. You will educate customers about products, loyalty programs, and omni-channel options while supporting sales floor operations.

We value strong communication, a customer-focused mindset, and the ability to thrive in a fast-paced retail environment. This is an on-site role with a flexible schedule to accommodate business needs.