Seasonal Brand Associate – Fashion & Customer Experience

Gap Inc.; Jackson (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Discount

Paid time off

Volunteer hours

401(k)

Employee stock purchase

Insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers. You will deliver excellent customer service, inform and educate shoppers, and use product knowledge to inspire wardrobes.

You will collaborate with leadership to provide a best-in-class omni-channel experience. You’ll engage with customers on the sales floor and through digital channels, support store operations, and contribute to meeting store goals in a fast-paced retail environment.

Qualifications

• Be at least 16 years of age.
• Legally authorized to work in the United States.
• Willingness to learn and use technology tools (mobile devices, apps, registers).
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Consistently treat customers and colleagues with respect.
• Promote loyalty by educating customers about programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience with omnichannel offerings.
• Support sales floor, fitting room, cash wrap and back-of-house tasks.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and returns professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Sales

Omnichannel

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers. You will deliver excellent customer service, inform and educate shoppers, and use product knowledge to inspire wardrobes.

You will collaborate with leadership to provide a best-in-class omni-channel experience. You’ll engage with customers on the sales floor and through digital channels, support store operations, and contribute to meeting store goals in a fast-paced retail environment.