Seasonal Brand Associate – Fashion & Customer Experience

Old Navy; Williamsburg (VA); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical, dental, vision and life

Job summary

Old Navy is looking for a Brand Associate to bring the brand to life for customers, delivering excellent service and educating on products. You’ll collaborate with leadership to provide a best-in-class experience using omni-channel tools.

You will engage customers, drive sales, and maintain a neat store environment while supporting various store functions, including fitting rooms, cash wrap, and back‑of‑house operations.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day‑to‑day operations.
• Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation.
• Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail knowledge

Team collaboration

POS systems

Mobile devices

Tools

POS systems

Mobile devices

Job description

Old Navy is looking for a Brand Associate to bring the brand to life for customers, delivering excellent service and educating on products. You’ll collaborate with leadership to provide a best-in-class experience using omni-channel tools.

You will engage customers, drive sales, and maintain a neat store environment while supporting various store functions, including fitting rooms, cash wrap, and back‑of‑house operations.