Seasonal Brand Associate — Fashion & Customer Experience

Old Navy; Wayne (NJ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical insurance

Job summary

Old Navy is hiring a Brand Associate to bring our brand to life for customers through engaging service and a deep knowledge of our products. You will educate, inform and inspire customers, helping them build wardrobes while delivering a best-in-class experience across in-store and digital channels.

You will collaborate with leadership to meet personal and store goals, contribute to a friendly team environment, and handle duties across the sales floor, fitting rooms, and checkout.

Qualifications

• Be a good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Communication

Customer service

Retail passion

Problem solving

Feedback orientation

Flexible scheduling

Job description

Old Navy is hiring a Brand Associate to bring our brand to life for customers through engaging service and a deep knowledge of our products. You will educate, inform and inspire customers, helping them build wardrobes while delivering a best-in-class experience across in-store and digital channels.

You will collaborate with leadership to meet personal and store goals, contribute to a friendly team environment, and handle duties across the sales floor, fitting rooms, and checkout.