Seasonal Brand Associate - Fashion & Customer Experience

Old Navy

Temecula (CA)

On-site

USD 23,000 - 25,000

Full time

14 days+
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Benefits offered by this job

Merchandise discount for our brands: 5
Paid Time Off (vacation)
Volunteer hours (on the clock)
Extensive 401(k) plan with company-m\t
Employee stock purchase plan
Medical, dental, vision and life保险
See more of the benefits we offer.
For eligible employees

Job summary

Old Navy is seeking a Brand Associate to bring our brand to life for customers, educating them on products and loyalty programs while delivering a best-in-class shopping experience through omni-channel support.

You will engage with customers on the sales floor, assist across departments, and uphold a high standard of service in a fast-paced team environment. The role requires flexibility for holidays, evenings, and weekends and involves lifting up to 30 lbs.

Qualifications

  • Excellent customer service and communication.
  • Flexible schedule including holidays, evenings, weekends.
  • Ability to use retail technology and lift up to 30 lbs.

Responsibilities

  • Consistently treat all customers and employees with respect and contribute to a positive work environment.
  • Promote loyalty by educating customers about our loyalty programs.
  • Seek out and engage with customers to drive sales and service using suggestive selling.
  • Enhance customer experience using all omnichannel offerings.
  • Be accountable to personal goals which contribute to overall store goals and results.
  • Support sales floor, fitting room, cash wrap, back of house, as required.
  • Maintain a neat, clean and organized work center.
  • Handle all customer interactions and potential issues courteously and professionally.
  • Execute operational processes effectively and efficiently.

Job description

Old Navy is seeking a Brand Associate to bring our brand to life for customers, educating them on products and loyalty programs while delivering a best-in-class shopping experience through omni-channel support.

You will engage with customers on the sales floor, assist across departments, and uphold a high standard of service in a fast-paced team environment. The role requires flexibility for holidays, evenings, and weekends and involves lifting up to 30 lbs.

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