Seasonal Brand Associate: Elevate Customer Experience

Athleta; Portland (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discount (50% off)

Paid Time Off

401(k) with company match

Employee stock purchase plan

Medical, dental, vision & life ins.

Job summary

Athleta in Portland, OR seeks a Brand Associate to bring the brand to life for customers through exceptional service and product education. You will engage with shoppers, support omni-channel experiences, and work with leadership to deliver a best-in-class customer journey.

Join a team that values inclusivity, active lifestyles, and collaboration, with opportunities to grow personally and professionally while contributing to store goals and a positive environment.

Qualifications

• Excellent customer service delivering brand-loyalty
• Strong communication with customers and team
• Ability to learn product knowledge and educate customers
• Comfort with omni-channel shopping experiences

Responsibilities

• Provide excellent customer service leading to loyalty
• Educate customers about loyalty programs and products
• Engage with customers to drive sales using suggestive selling
• Utilize all omnichannel offerings to enhance shopping experience
• Maintain a neat, clean work area and assist across store roles
• Handle customer interactions professionally, including returns
• Support sales floor, fitting rooms, cash wrap, and back-office tasks

Skills

Customer service

Retail operations

Communication

Flexibility

Job description

Athleta in Portland, OR seeks a Brand Associate to bring the brand to life for customers through exceptional service and product education. You will engage with shoppers, support omni-channel experiences, and work with leadership to deliver a best-in-class customer journey.

Join a team that values inclusivity, active lifestyles, and collaboration, with opportunities to grow personally and professionally while contributing to store goals and a positive environment.