Seasonal Brand Associate - Elevate Customer Experience

Banana Republic; Ontario (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount: 50%

Competitive PTO plan

Volunteer hours

401(k) plan

Employee stock purchase

Medical, dental, vision

Job summary

Banana Republic is hiring a Brand Associate to bring our brand to life for customers through top-tier service and product knowledge. You will engage shoppers, educate them about our collections, and use an omni-channel approach to deliver a seamless experience across channels.

You’ll collaborate with leadership, meet personal goals, and support store operations, including fitting rooms and cash wrap, while maintaining a neat workspace and friendly demeanor.

Qualifications

• Provide excellent customer service and build brand loyalty.
• Educate customers about products, promotions, and loyalty programs.
• Demonstrate knowledge of product lines and assist with wardrobe selections.
• Effectively use omnichannel tools to enhance the shopping experience.

Responsibilities

• Greet customers and engage to drive sales.
• Promote loyalty programs and educate customers.
• Assist on the sales floor, fitting room, and cash wrap.
• Maintain a clean, organized work area and handle returns politely.
• Collaborate with team to meet store goals.

Skills

Customer service

Retail experience

Communication skills

Technology literacy

Tools

Retail tech

Job description

Banana Republic is hiring a Brand Associate to bring our brand to life for customers through top-tier service and product knowledge. You will engage shoppers, educate them about our collections, and use an omni-channel approach to deliver a seamless experience across channels.

You’ll collaborate with leadership, meet personal goals, and support store operations, including fitting rooms and cash wrap, while maintaining a neat workspace and friendly demeanor.