Seasonal Brand Associate: Elevate Customer Experience

Banana Republic; New York (NY); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) plan

Stock purchase plan

Insurance (medical/dental/vision)

Job summary

Banana Republic is seeking a Brand Associate to help bring the brand to life for customers. You will educate customers about products, deliver exceptional service, and connect with shoppers across in-store and online channels to build loyalty and drive sales.

You will collaborate with leadership to execute a best-in-class customer experience, supporting operations across the floor, fitting rooms, and cash wrap while maintaining a clean, organized workspace.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require visa sponsorship to work in the United States.
• Be willing to learn and use technology tools used in day-to-day operations.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Able to stand, walk, move throughout the store, and lift up to 30 pounds.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Communication skills

Customer service orientation

Retail passion

Problem-solving

Open to feedback

Tech/tool familiarity

Job description

Banana Republic is seeking a Brand Associate to help bring the brand to life for customers. You will educate customers about products, deliver exceptional service, and connect with shoppers across in-store and online channels to build loyalty and drive sales.

You will collaborate with leadership to execute a best-in-class customer experience, supporting operations across the floor, fitting rooms, and cash wrap while maintaining a clean, organized workspace.