Seasonal Brand Associate — Create Great Customer Experience

Old Navy; Tempe (AZ); On-site; USD 30,000 - 36,000; Part time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life through superior customer service and product knowledge. You will educate customers, build loyalty, and collaborate with leadership to deliver a best-in-class experience using an omni-channel approach.

You'll engage with shoppers, support sales floor operations, and contribute to meeting store goals while maintaining a welcoming, organized space in a fast-paced retail environment.

Qualifications

• Good communication with customers and team.
• Customer-focused service across store and online channels.
• Passionate about retail with a fast-paced environment.
• Willingness to learn technology tools used in daily operations.
• Able to work evenings, weekends, and holidays.

Responsibilities

• Treat customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience with omnichannel offerings.
• Be accountable to personal goals and store targets.
• Support sales floor, fitting room, cash wrap, back of house as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions professionally and resolve issues.
• Execute operational processes effectively and efficiently.

Skills

Customer-focused

Excellent communicator

Retail experience

Team player

Job description

Old Navy is seeking a Brand Associate to bring the brand to life through superior customer service and product knowledge. You will educate customers, build loyalty, and collaborate with leadership to deliver a best-in-class experience using an omni-channel approach.

You'll engage with shoppers, support sales floor operations, and contribute to meeting store goals while maintaining a welcoming, organized space in a fast-paced retail environment.