Seasonal Brand Ambassador — Omnichannel Experience

Athleta; Natick (MA); Presencial; USD 23.000 - 24.000; Tempo integral

Benefícios oferecidos por esta vaga

Merchandise discount

Paid Time Off

Volunteer hours

401(k) match

Employee stock purchase plan

Medical/dental/vision/life insurance

See more benefits

Equal opportunity employer

Resumo da vaga

Athleta is seeking a Brand Associate to bring the brand to life through outstanding customer service and product knowledge. You will educate, inform, inspire, and wardrobe customers, collaborating with leadership to deliver a best-in-class experience using an omni-channel approach.

As part of the team, you will engage customers, promote loyalty programs, and support sales floor operations while maintaining a welcoming store environment and meeting personal and store goals.

Qualificações

• Excellent customer service and communication skills.
• Customer-focused service provider on and off the sales floor.
• Passionate about retail and thrives in a fast-paced environment.
• Problem solver with a mindset for continuous improvement; open to feedback and action.

Responsabilidades

• Engage with customers to drive sales and service using suggestive selling.
• Deliver omni-channel customer experiences across channels.
• Support sales floor, fitting rooms, cash wrap, back of house as needed.
• Maintain neat, clean, and organized work area.
• Handle customer interactions and returns politely and professionally.
• Execute operational processes efficiently and accurately.
• Promote loyalty programs to customers.
• Meet personal and store goals.

Conhecimentos

Customer service

Communication

Retail knowledge

Flexibility in schedule

Tech familiarity

Lifting up to 30 lbs

Ferramentas

Retail tech systems

Descrição da vaga

Athleta is seeking a Brand Associate to bring the brand to life through outstanding customer service and product knowledge. You will educate, inform, inspire, and wardrobe customers, collaborating with leadership to deliver a best-in-class experience using an omni-channel approach.

As part of the team, you will engage customers, promote loyalty programs, and support sales floor operations while maintaining a welcoming store environment and meeting personal and store goals.