Field Brand Ambassador & Client Support

Jackson Hewitt; Houston (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Full-time and part-time positions

Flexible schedule

Training & development

Employee discounts

401k with Company Match

Earned Wage Access

Healthcare, dental & vision

Referral bonuses

Free tax education

Discount program

Teladoc access

Identity theft protection

Corporate discount

Paid training

Job summary

Jackson Hewitt in Houston, TX is seeking a Seasonal Client Support Associate to provide friendly, client-focused service at our offices and events. You will engage with clients, confirm appointments, and help manage wait times while distributing marketing materials to grow our local presence.

The role emphasizes customer service, strong communication, and the ability to thrive in a fast-paced retail environment.

Qualifications

• Strong interpersonal and communication skills are required.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively recruit new talent by visiting local shops, events, and community locations.
• Drive brand awareness using local market knowledge and social media to expand reach.
• Engage with clients and confirm appointments to ensure smooth visits.
• Follow up with past and potential clients and distribute marketing materials.
• Keep clients engaged during wait times to enhance the overall experience.

Skills

Interpersonal skills

Communication skills

Retail experience

Basic computer skills

Willingness to learn

Job description

Jackson Hewitt in Houston, TX is seeking a Seasonal Client Support Associate to provide friendly, client-focused service at our offices and events. You will engage with clients, confirm appointments, and help manage wait times while distributing marketing materials to grow our local presence.

The role emphasizes customer service, strong communication, and the ability to thrive in a fast-paced retail environment.