Seasonal Backroom & Customer Service Associate (Part-Time)

The TJX Companies, Inc.; New Albany (IN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Plan contributions

Health and dental benefits

Paid holidays and vacation

Life insurance

Job summary

Marshalls, a TJX brand, is seeking a customer-focused team member to deliver outstanding service and maintain a clean, organized store environment. You will engage with customers, promote loyalty programs, and support store operations while adhering to policies and safety standards.

The role often requires cross-training across departments, accurate checkout handling, inventory readiness, and collaboration with peers and supervisors to reduce shrink and deliver a positive shopping experience.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean store environment.
• Follow operational, merchandising, and loss prevention standards.
• Cross-train to support store needs across areas of the business.
• Model established customer experience practices and promote store culture.
• Process purchases and returns accurately and participate in store recovery and safety programs.

Skills

customer service

flexible schedule

communication

multi-tasking

lift heavy objects

retail experience

Job description

Marshalls, a TJX brand, is seeking a customer-focused team member to deliver outstanding service and maintain a clean, organized store environment. You will engage with customers, promote loyalty programs, and support store operations while adhering to policies and safety standards.

The role often requires cross-training across departments, accurate checkout handling, inventory readiness, and collaboration with peers and supervisors to reduce shrink and deliver a positive shopping experience.