Seasonal Alterations Specialist: Customer-Driven Tech-Savvy

Nordstrom, Inc.; Chicago (IL); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Off

Life Insurance

Disability Insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. in Chicago, IL, is seeking a customer-focused team member for its Alterations & Store Team. You will assist customers with transactions, manage alterations requests, and use store technology to organize fittings and repairs.

The role emphasizes building relationships, clear communication, and flexible scheduling in a fast-paced retail environment. Prior experience in customer service and comfort with Windows, iOS, and Android devices is beneficial.

Qualifications

• Customer-focused with ability to build relationships.
• Strong communication and interpersonal skills.
• Ability to stay organized in a fast-paced environment.
• Willingness to learn and operate alterations equipment.

Responsibilities

• Assist customers with transactions in a friendly manner.
• Inspire trust and positive team relationships.
• Defuse customer situations and provide timely resolution.
• Utilize store technology to manage alterations needs.
• Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team.

Skills

Customer service

Relationship building

Communication skills

Multitasking

Flexible scheduling

Tech literacy

Tools

POS systems

Job description

Nordstrom, Inc. in Chicago, IL, is seeking a customer-focused team member for its Alterations & Store Team. You will assist customers with transactions, manage alterations requests, and use store technology to organize fittings and repairs.

The role emphasizes building relationships, clear communication, and flexible scheduling in a fast-paced retail environment. Prior experience in customer service and comfort with Windows, iOS, and Android devices is beneficial.