Alterations Specialist: Precision Fit & Service

Nordstrom Inc; Chicago (IL); On-site; USD 59,402,000 - 97,975,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Off

Life Insurance

Disability Insurance

Merchandise Discount

EAP Resources

401k

PTO accruals

Holidays

Job summary

Nordstrom in Chicago seeks a skilled Tailor/Fitter who delivers excellent service through expert sewing and fit. You will measure customers, alter garments, complete fittings on time, and contribute to a collaborative Alterations team while using store technology.

The role requires 2–3 years of fitting, tailoring, and sewing experience, clear communication, and the ability to stay organized in a fast-paced environment.

Qualifications

• Previous fitting, tailoring, and sewing experience, preferred minimum of 2-3 years.
• Clear, professional communication with coworkers and customers.
• The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
• A willingness to learn, and safely operate sewing and pressing machinery, and standard alterations equipment.
• The ability to embrace a flexible working schedule based on business needs.

Responsibilities

• Measure customers for size, fit garments on customers, and mark areas requiring alterations
• Perform and complete customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards
• Meet department and individual productivity goals while following proper processes and procedures
• Utilize store technology to manage and organize customer alteration needs
• Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team
• Educate customers, and employees on proper fit, style, construction, and trend in a professional and friendly manner

Skills

Fitting experience

Tailoring

Sewing

Communication

Organization

Learning mindset

Job description

Nordstrom in Chicago seeks a skilled Tailor/Fitter who delivers excellent service through expert sewing and fit. You will measure customers, alter garments, complete fittings on time, and contribute to a collaborative Alterations team while using store technology.

The role requires 2–3 years of fitting, tailoring, and sewing experience, clear communication, and the ability to stay organized in a fast-paced environment.