Alterations Store Support | Customer-Obsessed Team Player

Nordstrom Inc; Scottsdale (AZ); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical/Vision/Dental

401k

Paid Time Off

Job summary

Nordstrom Inc. is seeking an Alterations Associate to support customers with transactions and alterations, delivering a friendly, seamless experience. You'll work with the Alterations & Store Team to meet customer expectations through teamwork and collaboration.

Qualities include relationship-building, proficiency in Windows/iOS/Android, strong communication, and the ability to prioritize in a fast-paced setting. A flexible schedule is required.

Qualifications

• Ability to effectively build relationships with customers, peers and leadership.
• Proficiency in multiple operating systems such as MS Windows, iOS and Android
• Clear, effective communication with strong interpersonal skills
• The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment
• A willingness to learn, and safely operate standard alterations equipment
• The ability to work a flexible schedule based on department needs

Responsibilities

• Assist customers with a variety of transactions through a seamless and friendly experience
• Inspire trust, teamwork and positive team relationships
• Defuse customer situations and provide resolution in a timely and effective manner
• Utilize store technology to manage and organize customer alteration needs
• Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team

Skills

Relationship building

Windows

iOS

Android

Communication

Organization

Learning agility

Alterations equipment safety

Flexible scheduling

Tools

MS Windows

iOS

Android

Job description

Nordstrom Inc. is seeking an Alterations Associate to support customers with transactions and alterations, delivering a friendly, seamless experience. You'll work with the Alterations & Store Team to meet customer expectations through teamwork and collaboration.

Qualities include relationship-building, proficiency in Windows/iOS/Android, strong communication, and the ability to prioritize in a fast-paced setting. A flexible schedule is required.