Customer-Focused Alterations & Store Support Pro

Nordstrom Inc; Boca Raton (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

PTO and Holidays

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom, Inc. in Boca Raton is seeking an Alterations Customer Service Associate to provide a friendly, efficient customer experience and support alterations needs. You will work closely with the Alterations & Store Team to ensure timely resolutions and seamless service.

The role emphasizes teamwork, operating store technology, and a flexible schedule to meet department needs, with opportunities for growth and comprehensive benefits.

Qualifications

• Build strong relationships with customers, peers and leadership.
• Proficient with Windows, iOS and Android operating systems.
• Clear, effective communication and interpersonal skills.
• Stay organized and prioritize multiple tasks in a fast-paced store environment.
• Willingness to learn and safely operate alterations equipment.

Responsibilities

• Assist customers with transactions through a seamless, friendly experience.
• Inspire trust, teamwork and positive team relationships.
• Defuse customer situations and resolve them promptly.
• Use store technology to manage and organize alterations needs.
• Deliver customer expectations through collaboration within the Alterations & Store Team.

Skills

Relationship building

Multi-OS proficiency

Communication skills

Multitasking

Alterations equipment

Job description

Nordstrom, Inc. in Boca Raton is seeking an Alterations Customer Service Associate to provide a friendly, efficient customer experience and support alterations needs. You will work closely with the Alterations & Store Team to ensure timely resolutions and seamless service.

The role emphasizes teamwork, operating store technology, and a flexible schedule to meet department needs, with opportunities for growth and comprehensive benefits.